Disability is defined by the Disability Discrimination Act 1995 (DDA) as ‘A person has a disability if he or she has a physical or mental impairment that has a substantial and long-term adverse effect on his or her ability to carry out normal day to day activities.
It requires that those responsible for all public and most private buildings must make reasonable provision, with regard to access to their premises, for people who have a disability or special need.